Hot Air Balloon Ride Over The Desert Of Dubai

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Tour Details

We start your balloon experience by picking you up from your hotels within the urban areas of Dubai, Our flights begin to take off around sunrise.  Balloon rise approximately 2000 to 4000 feet to capture a glimpse of the sun as it begins to hit the landscape of Dubai Desert. During your flight you will float and descend through the desert, over the dunes, Gazelle, Camel, wild life and beautiful landscapes.
Each guest will have a clear view from the basket, with breathtaking views – make sure you bring a camera! The duration of this tour is approximately 30 to 60 minutes depend on the weather.

The balloon flight begins to take off at around the sunrise.
The flight goes up approximately till 3000 feet to show you the sunrise and extraordinary views of UAE.
Then it will float through the valleys, and descend through the desert, over the dunes, Gazelle, Camel, wild life and beautiful landscapes.
The duration of this tour is approximately from 30 minutes to 1 hour.
After landing our transportation vehicles will take you back to your hotel / residence.

Passengers we are unable to accommodate:
 Ladies more than 3 months pregnent
 Children less than 5 years of age
 Anyone more than 85 years of age
 Serious heart problems or any other medical conditions will not be suitable for this trip
 Anyone who had major surgery recently within the last 6 months
 Anyone that has had a broken leg/arm
 Anyone who suffers from chronic back or neck pain or injuries
 Phobia in height
 Serious Heart problems
 Disabilities covering mental health and emotional / Physical disabilities
 Also all passengers should sign the declaration that he/ she doesn’t have the above problems (Mandatory)

Following are the ABP (Able Body Person) criteria for passengers:
 Physically strong and healthy; robust

Following disability persons also can fly:
 Autism Spectrum disorders.
 Chronic Medical conditions
 Hearing impairment
 Intellectual disability
 Learning disability
 Vision impairment

Inclusions

✦ 30 – 60 minutes balloon ride depending on the weather conditions.
✦ Pick up and Drop off from any hotels within Dubai Urban areas.
✦ Breakfast & Falconry
✦ Flight Certificate

Exclusions

Services not included:

 Private transportation: On request from Al Maha, Jebel Ali, Bab Al Shams, Hatta & Sharjah
AED 650 per Previa or similar up to 6 pax, AED 850 Microbus up to 12 pax
 Private transportation: On request from Ajman/RAK/Fujairah/UAQ/Jebel Ali & Abu Dhabi.
AED 950 per Previa car or similar up to 6 pax, AED 1000 Microbus up to 12 pax
 Video DVD flight shoot @ AED 300 per DVD (Download link will be sent)

Price

Tour Option Transfer Option Adult(11-80) Child ( 5 – 11) Booking Process
Deluxe Flight Pick up and Drop off from any hotels within Dubai Urban areas. AED 1049 AED 950 See details below

HOT AIR BALLOON RIDE OVER THE DESERT OF DUBAI

Note : Published rates are valid from 29th October 2018 to 05th May 2019

Booking Procedure

Booking Contact:
Mob/Whatsapp:  (+971) 565698187, (+971) 554601645
Email: support@travelpointuae.com
Call or send online inquiry / Whatsapp for seats Availability.
No show is fully chargeable

Booking Process:
 Contact us for seats availability before purchasing TravelPoint Voucher
 Bookings can be made by: Email: support@travelpointuae.com
 Kindly send the following information and documents along with the booking:
 Copy of passport or any Govt. ID for each passenger (Mandatory)
 Guest name, age, weight, hotel name, Room Number and Mobile number
 We will confirm the booking once we receive the email and
the payment should be done 3 days prior to the departure & send a copy of the
transaction details.
 Passengers with weight over 120 KG will be charged in double.

Voucher information:
You must email us to support@travelpointuae.com and attach your travel point order number for the E-Tickets. Check with us tour availability before online payment.

Timings

Tour Option Flying Location Meeting points Tour Language Meals
Deluxe Flight Margham Desert area, Dubai – Al Ain road If the clients are coming by their own transportation the meeting point will be:
 The main Entrance Dubai Outlet Mall (Dubai – Al Ain Road) and no exceptions.
English

TOUR DETAILS:
 Pickup time will be in between 03.30 – 05.00 AM depending on the location and sunrise.
 Flight time is approx. from 30 – 60 minutes in between 05.30 – 08.00 AM, depending on weather conditions.
 The balloon will be floating in the air for 30 – 60 minutes depending on weather
conditions.
 Drop off time will be in between 07.30 – 09.00 AM depending on hotel location and traffic.
 The balloon ride will be on sharing basis for up to 20 passengers.
 Flying Location: Margham Desert area, Dubai – Al Ain road

Easy Payment Mode

Online Payment: Our online payment system enables you to pay quickly in AED to
secure & hassle free payment option within no time
 Payment: 3 days prior to the departure (Non – Group)
 8 Days Prior to departure (Group Bookings)

Full payment for all the tours has to be made in advance. Online Visa/MasterCard Payment or Bank Transfer or Cash deposit to bank account.

Terms & Conditions

All the rates are in AED. 5% VAT will be implemented for all hospitality related services from 1st Jan 2018

Cancellation Policy:
Non-group Bookings:
 48 hours prior to the departure : No Cancellation Fee
 18 hours prior to the departure : 50% Cancellation Fee
 18 hours or less prior to tour departure : 100% Cancellation Fee
Group Bookings:
 7 days prior to tour departure : 50% Cancellation Fee
 5 days or less prior to tour departure : 100% cancellation Fee

Cancellation by Travel Point / Balloon Merchant Company:
 Cancelling the flight due to the weather conditions and your passengers are unable to reschedule to fly on the next available date, you will be provided with a full refund within 14 – 15 days or the same amount can be hold for the next booking.

Important Info

Things to Remember:
 The maximum weight limit for 1 adult is 120 KG and above will be charged in double.
 It is mandatory that all passenger must submit a copy of ID (Passport/Driving License/Any Govt. ID)

 It is a sunrise flight, so it is always in the early morning. The timing can be changed as per the sunrise
time from month to month.
 The Balloon floats approximately 30 to 60 minutes in the air depending on the weather.
 One of our reservation team will call you or clients in-between 4.00 PM- 8.00 PM one day before your flight date for flight confirmation & the exact pick-up time of your clients. If we are unable to reach them, a written message will be left with the hotel concierge/ or the reception.
 Please ask your clients to check with concierge/reception at their hotel for messages. If they are late, they will be charged in full as no-show. The clients must wait for the vehicle at the lobby and not in their room and make sure your clients are on time, as our drivers are not allowed to wait. It is better to be 5mins early; we cannot wait for those who are late as we may have to cancel the entire flight.
 The balloon ride will be on sharing basis for up to 20 passengers.
 Transfers are done using our cars on sharing basis and private transfers can be done upon requests.
 The Pilot will let you know when it’s the time to board and will give you the safety instructions.
 Advice the passengers to make sure that they pay attention to the instructions by the pilot and when travelling with children please make sure they are safe under parents/guardian’s supervision and understand the instructions.
 A Certificate of First Flight will be handed over duly signed by your pilot.
 Internationally practiced safety norms are being followed.
 All Flights are ensured on the Hull and the Occupants as per the prevailing international standards.
 Balloons to be flown by highly experienced pilots.
 Wear comfortable & warm clothes during winter, as you will be climbing in and out of the basket.
 We do not take bags onboard the balloon; bags will be left in the vehicles and looked after by our drivers who will be there when you land.

Meeting Points:
If the passengers are coming by their own transportation, the meeting point will be:
The Main Entrance, Dubai Outlet Mall (Dubai – Al Ain Road). No exceptions.

MORE INFORMATION

Safety Requirements for Travel:
Hot Air ballooning is an outdoor adventure activity using rural properties that can be uneven or overgrown for takeoff and landing. While the flight is gentle, landings can be bumpy and the basket may occasionally lay on its side with passengers lying horizontal for a short time. Please ask if you have any concerns. The packing up tasks at the end of the flight are optional and we would appreciate your assistance in these enjoyable activities. However, they do involve some lifting and participation is entirely voluntary. Passengers that are less able bodied are invited to stand back and take pictures of the fun.

General Mobility: It is a General Civil Aviation Authority (GCAA) and company requirement that Passengers flying with the operator must be able to climb into the basket unaided, so that in the event of an emergency passengers are also able to climb out of the basket unaided. The side of the basket is approx. 1.1 meters high with two footholds for passengers to use like a ladder when climbing into the basket. The operator’s staff will be in attendance to supervise the passengers climbing into the basket but are not allowed to actively assist passengers into the basket. The Pilot in command will make the final decision on whether a passenger is able to climb into the basket unaided and therefore travel on the balloon flight. In the event that the Pilot refuses to allow a passenger to board on this basis the Passenger will be given a partial refund through their booking agent or by Hot Air if they booked directly with operator.

Disabled Passengers: We recommends that disabled persons seek medical advice before participating in a balloon flight. Civil Aviation Safety Authority rules prohibit certain disabled persons for safety reasons. As stated above the passenger must be able to climb in and out of the basket unaided in order to participate in the balloon flight. Disabled passengers participating in the balloon flight do so at the own risk and the Operator accepts no liability for any damage or injury caused.

Pregnant Persons: We recommends that pregnant persons do not fly in a hot air balloon and will not carry passengers who are pregnant for more than 3 months. Passengers who suspect they may be pregnant should check with their doctor before travel.

Scuba Diving: We will not carry passengers who have participated in a scuba dive the night before their balloon flight. Passengers diving the day before travel should check with a qualified dive master as to the safety of the passenger in participating in the balloon flight. The Operator usually does not fly above 4, 000 feet altitude and most flights are around 2,000 – 3000 feet altitude. Passengers diving the day before travel who participate in the balloon journey do so at their own risk and the Operator accepts no liability for any damage or injury caused.

Medical Conditions:
Passengers with medical conditions should check their suitability to fly prior to booking and advise our staff when booking. As the entire tour last more than 4 hours, passengers are advised to carry any necessary medication with them. Persons with medical conditions participating in the balloon flight and pack up activities do so at their own risk and the Operator accepts no liability for any damage or injury caused.

Alcohol and Drugs: At no time will a passenger be allowed to fly if their judgment is impaired by alcohol, drugs, or prescription medicine. Passengers not able to fly may at the discretion of the Operator be given a partial refund through their booking agent or by Operator if they booked directly with the Operator.

Carriage at Pilot’s Discretion: The pilot in charge of the balloon has absolute discretion in deciding whether a passenger will fly or not. Such decisions are made in the best interest of the safety of the passengers and crew and the Operator accepts no liability for any inconvenience or damage caused.

Minimum Age Requirement: Children must be a minimum of five years old to travel on the balloon flight and children up to the age of twelve years old must be accompanied by a responsible adult on the balloon flight and the adult prices will apply from twelve years old.

Flight Times and Duration: The Operator operates balloon flights early in the morning as close to sunrise as possible, but does not guarantee passengers will be in the air at sunrise. Balloons travel with the wind, which governs their speed and direction. Accordingly, the duration of the flight may vary slightly at the pilot’s discretion.

One Hour Flight: The balloon flight duration will be approx. 30 – 60 minutes of depending on the weather conditions

Private Charter: The private charter of balloons will be subject to the total of the passengers’ weight. Quotes are available from the operator for specific group sizes. Please provide each passenger’s approximate body weight upon request for the quotation.

Days of Operation: Hot Air balloon rides are operated by the Operator daily (Except June, July & August due to the weather conditions). The Operator reserves the right to alter flight and pick up availability at any time.

No Warranty: The Operator does not warrant the accuracy, completeness, suitability, or reliability of any information, service, or product listed on the Operator’s website.

Itineraries, Pickup and Drop off Times: The times given in brochures, website, emails, over the phone or other means are approximate and subject to change depending on the sunrise timing and your exact pickup location. They may be earlier or later than those described and a closer time can be given to you upon reconfirmation with us the day before travel. Some small delays may ensue on the morning of travel if people to be collected before you are late arriving or there are traffic hold ups, which are out of our control. All efforts will be made to contact you if we are going to be more than 20 minutes after your scheduled pickup time. Under no circumstances shall the Operator be liable for any loss, claim, or any direct, indirect, incidental, special, or consequential damages which arises out of or is in any way connected with the use of any information, any listing of any data on the operator’s website, or any delay or inability to use this website based on tort, contract, strict liability, or otherwise.

Condition & Changes: The Operator reserves the right to amend the terms and conditions contained herein at any time. Visitors to the site shall be responsible for reviewing such term and conditions regularly.

Photographs, Filming and Media: As part of your Hot Air Balloon tour, Hot Air advises that photos and/or film are taken daily as a service to all our passengers on the morning. By travelling with Hot Air you are accepting that you assign all copyright in such photos and/or film to Hot Air & acknowledge that Hot Air has & reserves the right to use such photos and/or films in any medium & in any reasonable manner whatsoever without payment or notification to you.

Personal Items: All personal items are carried at the risk of the Passenger.

Gift Vouchers: All gift vouchers are valid for a season (Sep – May) from initial date of purchase and are fully transferable within that period. Gift vouchers are not refundable in part or full and cannot be redeemed for cash. If you wish to extend the validity of your voucher, this can be done for a further 2 months without extension charges.

Failure to Load: If you fail to show for your tour for any reason, you will not receive a refund and it will be considered as no show.

Landing: Most pilots try to perform as smooth a landing as possible. This becomes difficult if the air at ground level is moving at more than the expectations or so. If the balloon is moving at this speed or more when it contacts the ground, the basket (which usually does not have wheels of any kind on the bottom) may drag for a bit or even tip over. Even the presence of ground crew may not help much. The combined weight easily exceed the weight of a large automobile. Pilots can improve the situation by landing in a spot protected from the wind, such as behind a line of trees or in a small valley. Once the balloon has landed, the envelope is deflated and detached from the basket. The envelope is then packed into its carrying bag. The burner and the basket may be separated and all components are packed into the retrieve vehicle.

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