Dubai Aquarium & Underwater Zoo has everything to keep the entire family happy. The 10-million litre Dubai Aquarium tank, located on the Ground Level of The Dubai Mall, is the largest suspended aquariums in the world. It houses thousands of aquatic animals, comprising over 140 species. Over 300 sharks and rays live in this tank, including the largest collection of Sand Tiger sharks in the world. There are numerous ways for visitors to experience the main Aquarium tank, which measures 51 metres in length, 20 metres in width and 11 meters in height.
Children under 3 years will be considered as infant and entry will be free of cost.
Children aged from 3 to 10 years will be considered as child and charged child rate.
Children above age 10 will be considered as an adult and charged adult rate.
How To Use Your Tickets
-Contact us for booking. You will receive an email confirmation with your e-tickets. Guests are required to carry a hard copy of the E-Tickets from our email booking confirmation & ID original which needs to be presented at the Entrance to gain the entry.
-All children below 12 years must be accompanied by an adult over 18 years old and each must have their own ticket and a valid Emirates ID or a Passport copy for the age proof.
-Ticket Policy – Once your tickets are issued system will not allow you to cancel any order.
-It is mandatory for you to carry your Passport/Emirates ID copy with you at the time of your Tour or else your entry will be restricted. It is mandatory to carry Entry ticket confirmation.
-The management reserves the right to alter the opening and closing time, remove or cancel any part of the experience for any reason including but not limited to health and safety, operational issues, maintenance, special events and private functions.
-Pregnant lady or Children below 3 years, are not allowed in Glass Boat.
-Guests should be there 10 or 30 minutes minutes before the scheduled time depending on your Booking.
-The Operational Hours for this activity are Sundays to Wednesdays 10:00 am to 11:00 pm and from Thursdays to Saturdays 10:00 am to 12:00 midnight
-Visitors can go on a Glass-bottom boat ride, providing unique views of the tank from beneath their feet.
-Wheelchair and Stroller accessible.
-The 48 metre walk-through Tunnel provides 270 degree views from 11 metres below the surface of the tank.
Without transportation- Direct reporting by guests
Location Address – The Dubai Mall Aquarium – Ground & Level 2, The Dubai Mall – Dubai
-Entrance Tickets for Dubai Mall
-A beautiful view of the Underwater Zoo Aquarium
-Online Visa/MasterCard Payment
-or Bank Transfer/Cash deposit to bank account
-Full payment for all the tours has to be made in advance
-Call or send online inquiry / Whatsapp for Date Availability.
-Prior Booking required at least 24 hours in advance and is subject to availability
-No show is fully chargeable. We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
-Voucher information: You must email us to firstname.lastname@example.org and attach your travel point order number for the reservation. Please contact us minimum 24 hours in advance to get Your booking E-voucher for this activity
-Please call TRAVEL POINT representative at least 24 hours prior to the start of the tour to confirm all departure details.
-Please make sure you are waiting in the hotel lobby 10 minutes before pick-up time. The driver will leave after waiting for ten minutes. Cancellation or refund is not allowed if you miss your pick-up time.
-The Pick up will be arranged from your Dubai Hotel / Residence only and not from the Airport.
-Pick up from Areas other than Dubai Hotels / Residence will be done on request with an additional surcharge.
-Sharing transfers is available from Deira, Bur Dubai, Sheikh Zayed upto Marina.
-On specific days and weekends some of the locations might remain close for visits. -In such cases we do not hold any responsibility and no compensations will be adjusted.
-The pick up / drop off timing on Sharing transfers can be modified as per the trip schedule by 30 to 60 minutes, depending on traffic conditions and your location.
-Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months
-We recommend carrying sunglasses, hats and sun protection cream & camera
-Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited
-On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment
-All prices shown are inclusive of VAT where applicable
-All the refunds of any transaction’s amount against any purchase through this website would be refunded to the original mode of payment
-Refunds processed at any time will bear a service charge of AED 20 per transaction
-Cancellations made 7 calendar days prior to the tour date Refund: 95% of booking amount
-Cancellations made 5 – 7 days prior to the tour date: Refund: 80% of the booking amount
-Cancellations made 96 hours prior to the tour date: Refund: 0% of the booking amount
-Please read the terms that apply here